We look forward to serving your community to the best of our abilities. This letter is to provide additional information regarding our warranty, which states that we will strive to follow best practices in installing new driveways and patios. We will also use the materials detailed in our estimate.
That being said, our company does not warranty against cracks or spalling. We don’t warranty against cracks or spalling because if they develop, it is because they are outside of our control. More specifically, we attempt to follow best practices to mitigate the risk of cracking, which includes the following:
In summary, as concrete cures, there are billions of hair-line cracks throughout the concrete as it cures. This is the definition of curing. Unfortunately, sometimes those cracks work themselves to the surface.
So, what can you do to help us achieve a great outcome? Here’s a list:
Please note that 80% of the curing occurs in the first 30 days; however, the concrete will continue to cure for up to 12 months. Any discolorations (if applicable) should work there way out as the concrete cures.
We need to carefully watch the weather to ensure it will not rain on the day of the pour. We also want to do our best to ensure that the temperature does not drop below freezing within 48 hours after the pour unless winter precautions are undertaken. If temperatures are expected to drop below freezing within 48 hours after the pour, best practice is to cover the pour with blankets during that time. Blanketing comes with some discoloration and/or finish risks. You should ask your pour to be delayed if you feel there is a risk in either of these areas. We do our best to watch for these things; however, Colorado can be very unpredictable.
Sage Solutions Inc. (dba Best Denver Concrete)